AI agents and websites, made in Sydney for clients worldwide

Websites with AI agents that book the work.

Custom websites from A$399, plus AI agents that answer your customers, take enquiries and book jobs while you’re busy. Designed and built in Sydney, with a fixed price in writing before any work starts.

Get a free quote

Nathan replies within one business day. No obligation.

  • Custom design, never a template
  • Fixed price in writing
  • Nothing charged until you approve
  • No lock-in contracts
Live demoTry the AI agent now: ask it for a quote

AI agents and assistants

A website that answers back, and gets things done.

Add an AI agent to any website I build. It answers your customers’ questions, takes the enquiry, books the job and follows up, so fewer customers slip away while you’re busy. Only need answers? The assistant does just that part. Try the demo: ask it a question, then ask it for a quote.

  • AI Agent

    Gets things done

    A$3,999 setup + A$199/month

    Everything the assistant does, plus it gets things done: takes the enquiry, books the job and follows up.

    • Takes enquiries in the chat and emails you a neat summary
    • Books appointments straight into your calendar
    • Sends every website enquiry an instant reply, so customers know it’s been received
    • Follows up customers who go quiet
    • Optional: asks happy customers for a review

  • AI Assistant

    A$990 setup + A$49/month

    Answers customers’ questions on your website, day and night, from your own information.

    • Answers from your services, prices, hours and areas only
    • Says when it doesn’t know and points customers to you
    • Clearly labelled as AI
    • Updated whenever your details change

Phone AI agents

Set up per business

The next step up: an agent that answers your phone too. Your number stays the same; calls you can’t take go to the agent, which answers, books into your calendar and emails you the details. Written quote after a short call. Try it below: it’s the agent for a made-up plumber.

Uses your microphone. Up to 3 minutes.

Harbourline Plumbing is a made-up business, so nobody will come out. Your voice goes to Vapi and OpenAI to run the call.

  • Phone + Web Agent

    From A$7,999 setup · Monthly fee quoted on call volume

    Everything the AI Agent does, plus it answers your phone after hours and logs every lead in your system.

    • Answers calls when you’re closed, on weekends or on the tools
    • Tells callers it’s an AI and takes their details
    • Books into your calendar and emails you the details
    • Can copy every lead into ServiceM8 or HubSpot
    Ask for a quote

  • Custom Operations Agent

    From A$9,999 setup · Quoted

    For multi-location businesses and teams: a calendar and manager for each location, urgent calls put through to a person, and links to your job system.

    • Sends bookings to the right location by suburb
    • Connects to your job system, such as ServiceM8 or HubSpot
    • Transfers urgent callers to the right person
    • Three months of priority tuning after launch
    Ask for a quote
Ask about AI for your business How AI assistants and agents workTry booking a job on a demo site

Available with any website package. AI running costs are included in the monthly fee.

OffShift AI agent

AI demo

Hi! I'm the OffShift AI agent. Ask me about prices, timing or how it works, or ask for a quote and I'll put your enquiry together for Nathan.

AI answers can be wrong. Messages are processed by OpenAI (or Google as a backup) to reply, and an enquiry is only sent to Nathan when you press Send. See the privacy policy.

No templates, no lock-in contracts, no surprise bills. Just a website built to bring in enquiries.

Our work

Nine sites, nine characters.

Concept designs for made-up businesses, at every package level. Open one to click through the whole website. Yours is designed from scratch for your business, the same way.

Like one of these? Yours is designed from scratch for your business.

Get a free quote See prices

Services

Everything your business needs online.

Most businesses start with a new website and the monthly support plan. Add the rest when you need it.

See packages and prices

  • Custom website design

    Original layouts made for your business, not a theme with your logo on it.

    • Page structure and content plan
    • Visual direction for your brand
    • Design for phone and desktop

  • Website development

    Fast, reliable sites that load quickly and are easy to keep up to date.

    • Hand-built, responsive pages
    • Contact and enquiry forms
    • Basic search setup: titles, descriptions, sitemap

  • Website redesigns

    Turn a dated site into one you are happy to send people to.

    • Review of your current site
    • Clearer navigation and copy
    • Rebuilt design on a faster setup

  • Landing pages

    One focused page for one service, offer or campaign.

    • One clear goal per page
    • Enquiry form or call button
    • Copy written with you

  • Mobile optimisation

    Most of your visitors are on a phone. The site should be built for them first.

    • Phone-first layouts
    • Tap-to-call and tap-to-email
    • Checked on iPhone and Android

  • Ongoing support

    Hosting, small updates and help when you need it, for a flat monthly fee.

    • Hosting and security updates
    • Small content changes
    • Month to month, no lock-in

How it works

From first call to launch in four steps.

The same clear process for every project. An Essential site is usually ready for your review within about a week of receiving your content. Exact timing is in your written quote.

  1. Discovery

    A short call about your business, your customers and what the site needs to do. You get a written quote with the scope and timing.

  2. Direction and design

    We agree the page structure and the look, then you see the design on your own phone before anything is built.

  3. Development

    The site is built, connected to your enquiry email and tested on phones, tablets and desktops.

  4. Launch and refinement

    Your domain is connected and the site goes live. Agreed changes are made and you know exactly how updates work from there.

Start with a free quote

Step one is a short call. Nothing is charged until you approve the written quote.

Pricing

Packages for every stage of your business.

Clear prices in Australian dollars (AUD), for clients in Australia and overseas. Each package comes with an example site, so you can see what you get. Half to start, half on launch, and no lock-in contract.

Which one fits?

Just need to be found and called?

Starter (one page, A$399) or Launch (up to 3 pages, A$899).

An established business that wants to look the part?

Essential (up to 5 pages, A$1,190). The one I recommend for most small businesses.

Bookings, a page for every service, or custom features?

Business (A$1,990), Growth (A$2,890) or Professional (A$5,200).

Your exact price is confirmed in a written quote before any work starts. Still not sure? Ask Nathan.

Add to any package

AI Agent: A$3,999 setup + A$199/month

Everything the assistant does, plus it gets things done: takes the enquiry, books the job and follows up.

Add the AI Agent How it works

Already have a website?

Get a free website check.

Send me your website and I’ll reply within one business day with three specific, honest things that would help it bring in more enquiries. No obligation and no sales call. Fix them yourself if you like.

About

A Sydney studio,
built around you.

OffShift AI is an independent studio in Sydney, working with small businesses in Australia and overseas by email and video call. No call centres and no runaround: you talk directly with the people who design and build your site.

It’s a new studio, so there are no client reviews here yet. Instead, here is exactly what you can hold us to.

NathanFounder, OffShift AI

Get a free quote

  • A direct line, start to finish

    You talk directly with the people who design and build your site, and get answers within one business day.

  • Built for local customers

    Clear services, your areas and a tap-to-call button, so visitors become enquiries.

  • Fast and phone-friendly

    Pages load quickly on a weak signal and work properly on any phone.

  • Honest, fixed pricing

    A written quote before any work starts. No surprises and no lock-in contracts.

Good to know

Questions, answered.

Something not covered here? Email Nathan and you’ll get an answer within one business day.

How much does a website cost?

Websites start at A$399 for a one-page site, A$1,190 for a 5-page Essential site and A$5,200 for a full Professional site, plus a small monthly fee for hosting, updates and support. See the packages above. You get the exact price in writing before any work starts.

How long does it take?

It depends on the size of the site and how quickly content comes together. An Essential site is usually ready for your review within about a week of receiving your content. Your quote states the timing.

What happens after I send an enquiry?

You get a reply within one business day. If it looks like a fit, we book a short call, then you receive a written quote. Nothing is charged until you approve it.

How do payments work?

You approve a written quote first. Then half the setup fee is paid to start and half on launch. After launch there is the monthly fee for hosting and support, which is month to month with no lock-in contract.

What if I don’t like the design?

You see the design on your own phone before anything is built, and every package includes rounds of changes: one on Starter, two on Launch and Essential, three on Business and Growth, and extra rounds before launch on Professional.

Will my website work on phones?

Yes. Every site is designed for phones first and checked on iPhone and Android, as well as tablets and desktops.

Can you redesign my existing website?

Yes. We review what you have, keep what works and rebuild the rest. Your existing domain can usually stay the same.

Do you work with businesses outside Australia?

Yes. Everything happens by email and video call, so it works wherever you are. Prices are in Australian dollars (AUD), and replies come within one business day, Sydney time.

What do you need from me to start?

Your business name, the services you offer, the areas you cover, any logo or photos you have, and how customers should contact you. If you do not have photos or copy yet, we work it out together.

Can I update the site after it launches?

Small updates such as hours, prices and services are included in the monthly fee: send an email and it gets done.

Do you offer ongoing maintenance?

Yes. The monthly plan covers hosting, security updates and small changes. It is month to month, with no lock-in contract.

Can I add features later?

Yes. Booking, menus, galleries, extra pages and similar features can be added later and are quoted before any work is done.

What kinds of businesses do you work with?

Small businesses in Australia and overseas: trades and home services, cafés and restaurants, professional services, health and fitness studios, and new businesses that need their first proper site.

Free guides

Straight answers, no jargon.

Practical guides for small business owners, written by Nathan. Use them whether or not you work with me.

See all 6 guides

Start a project

Tell me about your business.

A few lines is plenty. You’ll get a reply from me within one business day.

Free and no obligation. Nathan replies within one business day. Your details are only used to reply to you (privacy policy).

  1. You send this form. It takes about a minute.
  2. Nathan replies within one business day.
  3. A short call, then a written quote. Nothing is charged until you approve it.

Half to start, half on launch, then month to month with no lock-in. Prefer email? nathan@offshiftai.com