For any business that misses enquiries after hours or on the job

AI that answers questions and books the work.

Customers ask the same questions every day, often when you can't reply. An AI assistant answers them from your own information. An AI agent goes further: it takes the enquiry, books it in and follows up, then hands you a neat summary.

Get a free quote

Nathan replies within one business day. No obligation.

  • Answers only from your own information
  • Clearly labelled as AI
  • From A$990 setup
  • No lock-in contracts

AI agents and assistants

A website that answers back, and gets things done.

Add an AI agent to any website I build. It answers your customers’ questions, takes the enquiry, books the job and follows up, so fewer customers slip away while you’re busy. Only need answers? The assistant does just that part. Try the demo: ask it a question, then ask it for a quote.

  • AI Agent

    Gets things done

    A$3,999 setup + A$199/month

    Everything the assistant does, plus it gets things done: takes the enquiry, books the job and follows up.

    • Takes enquiries in the chat and emails you a neat summary
    • Books appointments straight into your calendar
    • Sends every website enquiry an instant reply, so customers know it’s been received
    • Follows up customers who go quiet
    • Optional: asks happy customers for a review
    Get a quote for the AI Agent

  • AI Assistant

    A$990 setup + A$49/month

    Answers customers’ questions on your website, day and night, from your own information.

    • Answers from your services, prices, hours and areas only
    • Says when it doesn’t know and points customers to you
    • Clearly labelled as AI
    • Updated whenever your details change
    Get a quote for the AI Assistant

Phone AI agents

Set up per business

The next step up: an agent that answers your phone too. Your number stays the same; calls you can’t take go to the agent, which answers, books into your calendar and emails you the details. Written quote after a short call. Try it below: it’s the agent for a made-up plumber.

Uses your microphone. Up to 3 minutes.

Harbourline Plumbing is a made-up business, so nobody will come out. Your voice goes to Vapi and OpenAI to run the call.

  • Phone + Web Agent

    From A$7,999 setup + from A$499/month

    Includes 500 call minutes a month, then A$0.60 a minute.

    Everything the AI Agent does, plus it answers your phone after hours and logs every lead in your system.

    • Answers calls when you’re closed, on weekends or on the tools
    • Tells callers it’s an AI and takes their details
    • Books into your calendar and emails you the details
    • Can copy every lead into ServiceM8 or HubSpot
    Get a quote for the Phone + Web Agent

  • Custom Operations Agent

    From A$9,999 setup + from A$999/month

    Includes 1,500 call minutes a month, then A$0.55 a minute.

    For multi-location businesses and teams: a calendar and manager for each location, urgent calls put through to a person, and links to your job system.

    • Sends bookings to the right location by suburb
    • Connects to your job system, such as ServiceM8 or HubSpot
    • Transfers urgent callers to the right person
    • Three months of priority tuning after launch
    Get a quote for the Custom Operations Agent
Ask about AI for your business Try booking a job on a demo site

Available with any website package. AI running costs are included in the monthly fee.

OffShift AI agent

AI demo

Hi! I'm the OffShift AI agent. Ask me about prices, timing or how it works, or ask for a quote and I'll put your enquiry together for Nathan.

AI answers can be wrong. Messages are processed by OpenAI (or Google as a backup) to reply, and an enquiry is only sent to Nathan when you press Send. See the privacy policy.

Assistant or agent?

Both answer questions. The agent also takes action. Every one I set up follows the same rules.

  1. The assistant answers

    Hours, areas, services and prices, straight from your own information. If something isn't covered, it says so and points to you.

  2. The agent takes the enquiry

    It asks the right questions (the job, the suburb, the timing, how to reach them), checks the details with the customer, then emails you a summary.

  3. The agent books the job

    Connected to your calendar, it offers real free times and books them in, so a customer at 9pm doesn't have to wait until morning.

  4. The agent follows up

    Every enquiry gets a reply within a minute, and customers who go quiet get a friendly reminder.

  5. Always honest that it's AI

    Clearly labelled, so customers know what they're talking to and when a person will follow up.

  6. Sensible limits

    It stays on topic, keeps answers short and never promises discounts, dates or anything you haven't agreed.

Examples

See what it could look like.

The assistant or agent sits on your website as a small chat box. Two concept sites it would suit: a plumber who's on the tools all day, and a café that gets the same questions about hours and bookings.

What I’d recommend

Essential: A$1,190, then A$49/month

AI can be added to any package. I’d pair Essential (up to 5 pages) with the AI Agent, so every page can answer questions and take bookings.

Get a free quote Compare all packages

Questions first? Email nathan@offshiftai.com and you’ll get a reply within one business day.

How it works

From first call to launch in four steps.

The same clear process for every project. An Essential site is usually ready for your review within about a week of receiving your content. Exact timing is in your written quote.

  1. Discovery

    A short call about your business, your customers and what the site needs to do. You get a written quote with the scope and timing.

  2. Direction and design

    We agree the page structure and the look, then you see the design on your own phone before anything is built.

  3. Development

    The site is built, connected to your enquiry email and tested on phones, tablets and desktops.

  4. Launch and refinement

    Your domain is connected and the site goes live. Agreed changes are made and you know exactly how updates work from there.

Start with a free quote

Step one is a short call. Nothing is charged until you approve the written quote.

Pricing

Packages for every stage of your business.

Clear prices in Australian dollars (AUD), for clients in Australia and overseas. Each package comes with an example site, so you can see what you get. Half to start, half on launch, and no lock-in contract.

Which one fits?

Just need to be found and called?

Starter (one page, A$399) or Launch (up to 3 pages, A$899).

An established business that wants to look the part?

Essential (up to 5 pages, A$1,190). The one I recommend for most small businesses.

Bookings, a page for every service, or custom features?

Business (A$1,990), Growth (A$2,890) or Professional (A$5,200).

Your exact price is confirmed in a written quote before any work starts. Still not sure? Ask Nathan.

Add to any package

AI Agent: A$3,999 setup + A$199/month

Everything the assistant does, plus it gets things done: takes the enquiry, books the job and follows up.

Add the AI Agent How it works

Already have a website?

Get a free website check.

Send me your website and I’ll reply within one business day with three specific, honest things that would help it bring in more enquiries. No obligation and no sales call. Fix them yourself if you like.

Good to know

Questions, answered.

Something not covered here? Email Nathan and you’ll get an answer within one business day.

What's the difference between the assistant and the agent?

The AI Assistant answers questions. The AI Agent answers questions too, then takes action: it collects the enquiry and emails it to you, books appointments into your calendar and follows up customers who go quiet.

Will it make things up?

It's set up to answer only from the information you give it and to say when it doesn't know. Like any AI it can occasionally get something wrong, so it's labelled as AI and points customers to you for anything important.

What does it cost?

The AI Assistant is A$990 setup and A$49 a month. The AI Agent is A$3,999 setup and A$199 a month. The monthly fee covers the AI's running costs, monitoring and updates. No lock-in contract.

Can the agent answer my phone?

Yes, with the Phone + Web Agent (from A$7,999 setup). Your number stays the same: calls you can't take go to the agent, which says it's an AI, answers from your business facts, books into your calendar and emails you the details. A custom version for multi-location teams starts from A$9,999. The Phone + Web Agent's monthly fee starts at A$499 including 500 call minutes, and the custom version's at A$999 including 1,500 minutes. Both are quoted after a short call.

Which calendars can the agent book into?

Google Calendar works out of the box, and the agent can also keep its own simple booking calendar if you don't use one. Other booking tools, such as Cal.com or Calendly, on request: tell me what you use and I'll confirm before you commit.

Do I need a new website?

It works best on a website I build or look after. If you have a site already, ask and I'll tell you honestly whether it can be added.

Can I try it first?

Yes. The demo on this page is a working agent for OffShift AI: ask it a question, then ask it for a quote and it will put your enquiry together for you to send to Nathan.

Start a project

Tell me about your business.

A few lines is plenty. You’ll get a reply from me within one business day.

Add an AI agent? (optional)

Free and no obligation. Nathan replies within one business day. Your details are only used to reply to you (privacy policy).

  1. You send this form. It takes about a minute.
  2. Nathan replies within one business day.
  3. A short call, then a written quote. Nothing is charged until you approve it.

Half to start, half on launch, then month to month with no lock-in. Prefer email? nathan@offshiftai.com